FAQs

Our Products

What are Perinolas or Boleros?

They are a traditional toy played in Latin America. Also known as: Bolero, Boliche, Capirucho, Coca and Emboque. They are similar to the Kendama and Cup-and-Ball. The game consists of a handle and a cup connected by a string. 

How do you play Perinola/Balero toys?

The objective of the game is to catch the cup with the handle by making an upward motion and subsequently continue to flip the cup upwards with your thumb. Please check out our social media for details.  

What are the benefits of playing Perinola or Balero?

Sharing the joy of this classic game with friends and family is a great way to bond and create lasting memories. It can help improve hand-eye coordination, dexterity, and concentration.  

General

How can I contact you? You can contact us by email at info@perinolasflip.com or by phone at 1.954.826.0079.

Do you ship internationally? Please contact us via email or phone number for international shipping.

What are your shipping costs? Shipping is free for all orders within the United States.

What is your order and processing time? Our order processing time is 1-2 business days. Our order transit time is 2-3 business days.

What is your return policy? You have 30 days from the date you receive your order to contact us for a refund.

What is your refund policy? We will issue a refund to your original payment method within 30 days of receiving your returned item.

How can I track my order?
Once your order has been shipped, you will receive a tracking number. You can use this tracking number to track your order's progress on our website.

Customer Service

What are your hours of operation?

Our hours of operation are Monday-Friday, 9:00 am - 5:00 pm EST.

How long does it take to get a response to my email?

We typically respond to emails and phone calls within 24 hours.